Why This Role Stands Out
This Shift Manager role offers excellent opportunities for career advancement within a reputable company, alongside competitive compensation including tips and bonuses. You'll thrive if you have a passion for fast-paced operations and enjoy leading and developing a team to achieve exceptional guest satisfaction. Apply now to take the next step in your operations management journey!
Quick Overview
Job Description
Shift Manager
What we offer:
- Daily/ Weekly tips
- Weekly secret shopper bonus- for 100% shopper scores per shift (am/pm/phantom)
- complimentary meal and drink per shift
- Commuter benefits
- Paid time off
- 401K program
- Referral bonus for bringing new members in to the team
- Opportunities for advancement
Shift Managers support the General Manager (GM) and Assistant General Manager (AGM) in effectively and efficiently managing a restaurant within the policies and guidelines of the company to ensure guest satisfaction, profit maximization, and high performing work teams. Managers provide hands-on support of the employees and tasks of every position including cashier, lobby, prep, grill, fries, and opening and closing duties.
Schedule:
- Available to work days and nights
- weekends and holidays
- and variable schedule, per the needs of the business
Responsibilities: Will be discussed during the interview and/or orientation
EQUAL OPPORTUNITY: At Five Guys, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Five Guys is proud to be an equal opportunity workplace.
Qualifications
- 1+ year fast casual restaurant management experience
- NYC: Qualifying Certificate in Food Protection NYC (NYC food handlers certificate)
- 18+ years of age
- Ability to walk, stand, bend, kneel, reach, and lift 50+ pounds for the duration of your shift (up to 10 hours with scheduled breaks)
- Function in a fast-paced and noisy kitchen environment
- Tolerance to temperature fluctuations
- Work with hazardous substances such as hot oil
- Read, write, speak, and understand basic English
- Communicate clearly
- Lead a team effectively
- Use a basic computer system (ex. cash register)
- Maintain general knowledge of FGNY: locations, transportation, management team, etc.
- Adhere to Company’s policies and procedures, as well as City, State, and Federal laws and mandates
All your information will be kept confidential according to EEO guidelines.