Service Technician I

Service Technician I | Abilene, TX, United States | On-site

We're hiring on behalf of a leading global provider of integrated security solutions, recognized as the largest protective services provider worldwide. This company delivers a comprehensive portfolio of video, access, intrusion, fire, and integrated systems and services, protecting people and assets for countless long-term clients.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, such as user permissions and application settings.
• Document all system modifications through a digital change control tracking system.
• Conduct pre-deployment end-to-end testing for all upgrades and major modifications.
• Perform on-site installations of software upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Familiarity with installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Proficient in Microsoft Office Suite and networking communications with IP addressing.
• Excellent problem-solving, analytical, time management, and communication skills.
• A positive attitude and strong work ethic.

What's On Offer

• Company-provided vehicle and cell phone.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a generous company match.
• Opportunities for company training, industry certifications, and educational assistance.
• Exceptional growth potential and employee discounts.

Apply via Haystack today!