Operations & Project Management

Business Analyst 2

CCS Global TechAustin, TX🇺🇸United StatesPosted 21 Jul 2026

Why This Role Stands Out

This hybrid Business Analyst role at CCS Global Tech offers a fantastic opportunity to contribute to impactful projects within a rapidly growing, globally recognized IT company, enhancing your skills alongside a talented team. You'll thrive here if you are a mid-senior level professional eager to leverage your analytical expertise and collaborative spirit to drive success in a dynamic environment.

Quick Overview

Work Type

Hybrid

Level

Mid Senior

Job Description

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.

we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.

We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.

If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Responsibilities:

Support current DPS projects and priorities in the facilitation of gathering themes/epics/user stories/acceptance criteria and analysis of existing requirements documentation. Directly support project and development teams on various initiatives to improve agency effectiveness, compliance with applicable statutes, and enhance service delivery capabilities. Facilitate project development and quality assurance discussions on gathering story points to use for a predictive level of effort model.
Creating themes/epics/user stories/acceptance criteria according to Agency standards.
Convert existing use cases to actionable user stories/epics/acceptance criteria in Jira.
Analyze existing process documentation and document potential opportunities to enhance operational effectiveness and efficiency.
Support development and implementation of various initiatives.

Mandatory Skills:

4 years- Experience in the field or related field as a senior level Business Analyst (technical/emerging technology)
4 years- Experience with a basic working knowledge of Agile project management methodology/practices

Desirable Skills:

1 years- Experience understanding and documentation of use cases.
1 years- Experience process documentation mapping

Skills

Agile

Jira

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