Why This Role Stands Out
This role offers a fantastic opportunity to become an expert in advanced manufacturing equipment, shaping the skills of global technicians and fostering strong customer partnerships. If you are a seasoned technical trainer with a passion for industrial technology and a knack for clear instruction, you will thrive in this dynamic, hands-on environment. Apply now to leverage your expertise and contribute to a leading company in the manufacturing sector.
Quick Overview
Job Description
Hoerbiger is seeking a Customer Technical Trainer to deliver high-quality training on our advanced compression, drive, and mechatronic solutions used in global manufacturing and process industries. In this role, you will design and deliver instructor-led and hands-on training for customer technicians and engineers, ensuring safe, reliable, and efficient operation of HOERBIGER equipment. You will collaborate closely with engineering, service, and sales teams, update course materials, support on-site training at customer facilities, and promote an engineering-driven, safety-focused culture with strong, long-term customer partnerships.
Responsibilities
- Deliver customer technical training on HOERBIGER compression, drive, and mechatronic products and systems
- Develop, update, and localize training materials, manuals, and e-learning content for industrial customers
- Conduct hands-on equipment demonstrations and troubleshoot basic technical issues during training
- Assess customer skill gaps and tailor training programs to specific applications and industries
- Collaborate with engineering, service, and sales teams to ensure accurate and up-to-date technical content
- Support commissioning and after-sales teams with training-related documentation and tools
- Collect feedback, track training effectiveness, and recommend improvements
- Ensure all training follows safety, compliance, and quality standards in industrial environments
- Occasionally travel to customer sites, workshops, and regional facilities for on-site training
- Maintain accurate training records, schedules, and reports for internal stakeholders
Required Skills
- Technical training delivery
- Instructional design
- Industrial equipment troubleshooting
- Mechanical systems knowledge
- Electrical/mechatronic systems knowledge
- Curriculum development
- Customer communication
- Safety and compliance knowledge
- Technical documentation
- Learning management systems (LMS)
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