Policy Administration Business Analyst

Position: Business Analyst
Domain: Property & Casualty (P&C) Insurance
Experience: Relevant experience in Business Analysis with strong P&C Insurance domain knowledge

Job Summary

We are looking for a Business Analyst with good experience in the Property & Casualty (P&C) Insurance domain, particularly on the Policy Administration side. The ideal candidate should have a sound understanding of insurance policy processes and hands-on exposure to Duck Creek, preferably with experience working on Duck Creek Policy.

Key Responsibilities

• Gather, analyze, and document business requirements related to P&C Insurance and Policy Administration.
• Work closely with business stakeholders, product owners, and technical teams to understand business needs and translate them into functional requirements.
• Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flow diagrams.
• Understand end-to-end policy lifecycle processes, including policy issuance, renewals, endorsements, cancellations, and reinstatements.
• Support requirement analysis, impact assessment, gap analysis, and solution discussions.
• Collaborate with development and QA teams to ensure business requirements are correctly implemented.
• Participate in functional testing, UAT, and defect triaging.
• Support stakeholders throughout the project lifecycle.

Mandatory Skills & Experience

• Good experience as a Business Analyst in the P&C Insurance domain.
• Strong understanding of the Policy Administration / Policy Management functional area.
• Must have knowledge of Duck Creek, preferably Duck Creek Policy.
• Some hands-on experience with Duck Creek is required; extensive or in-depth technical expertise is not expected.
• Good understanding of policy lifecycle processes and insurance business workflows.
• Experience in requirement gathering, documentation, stakeholder management, and functional analysis.
• Strong communication, analytical, and problem-solving skills.

Good to Have

• Exposure to Duck Creek configuration or implementation projects.
• Experience working in Agile/Scrum environments.
• Understanding of integration points between policy administration and other insurance systems.