Why This Role Stands Out
This hybrid Account Executive role at ATEM Corp offers a fantastic opportunity to leverage your payment industry expertise and Spanish language skills in a client-facing capacity, with the flexibility to work remotely or from their Riverwoods office. You'll thrive here if you enjoy building strong partner relationships, driving operational excellence, and contributing to strategic initiatives within a reputable company. Apply today to explore this exciting career growth potential!
Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
19 hours ago
Job Description
Account Executive
Note: Must be proficient in Spanish
Location: US (Riverwoods or Remote)
12+ months contract
Language Proficiency: Bilingual (Spanish – MUST HAVE)
Job Responsibilities
- Atleast 5 years experience playing a similar role with strong domain knowledge in issuing, acquiring, network operations & end-to-end Payment transaction flows
- Act as primary operational point of contact providing day-to-day BAU support for partners (acquirers, payment processors & aggregators)
- Ability to manage partner relationships and resolve complex issues for card transaction processing, interchange fees, settlement, disputes and file transfer ensuring timely & accurate resolution
- Co-ordinate & complete semi-annual release certification to ensure compliance & readiness
- Play an imperative role in ensuring participants maintain compliance & remain in alignment with contractual agreements
- Lead, co-ordinate & manage onboarding a new participant to the network and decommissioning a participant from the network
- Execute strategic initiatives (infrastructure / data center moves, router upgrades, system migrations, acceptance improvement, product / regulatory implementations) by collaborating with internal teams and partners
- Report & track all system issues impacting partners and recommend improvements when necessary
- Address and resolve BAU operational challenges to maintain seamless payments operations
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