Client Services Manager – Horsham, PA

Jefferson at Home by BAYADA | Monday–Friday, 8:30 AM–5:00 PM | In-Office

Ready to take the next step in your career?

Jefferson at Home by BAYADA is seeking a Client Services Manager to join our Horsham, PA Home Health Office. This is an exciting opportunity for a motivated professional who enjoys building relationships, coordinating services, and contributing to the growth of a team.

If you have a background in healthcare, strong organizational and communication skills, and a desire to take on increasing responsibility, this role offers the opportunity to develop your leadership skills while making a meaningful difference in the lives of clients and their families.

At Jefferson at Home by BAYADA, we believe our clients deserve care delivered with compassion, excellence, and reliability. Join a collaborative, close-knit team where your contributions matter and your professional growth is encouraged.

What You’ll Do

• Coordinate client services and resolve emergent scheduling needs to help ensure quality, reliable care.

• Deliver exceptional customer service to clients and their families.

• Build and maintain strong relationships with clients, referral sources, payors, and community organizations.

• Partner with Clinical Managers to support and supervise field employees.

• Monitor caseload performance and key business metrics, including admissions, referral trends, Medicare mix, and reasons for declined referrals.

• Collaborate with the office team to support daily operations, service quality, and continued growth.

What We’re Looking For

• Bachelor’s degree required.

• Prior healthcare experience strongly preferred.

• Previous supervisory experience a plus.

• Demonstrated ability to achieve goals and take on increasing responsibility.

• Motivation to grow professionally and pursue future leadership opportunities.

• Strong computer skills, including experience with electronic medical records.

• Excellent communication, interpersonal, and organizational skills.

Why Build Your Career at BAYADA?

• Consistent schedule: Monday–Friday, 8:30 AM–5:00 PM, in-office.

• Career development: Opportunities to expand your skills, take on new responsibilities, and grow as a leader.

• Supportive team culture: Work alongside a small, collaborative team in a local office.

• Meaningful work: Help coordinate high-quality home health services that make a difference for clients and families.

• Weekly pay: Get paid weekly.

• Comprehensive benefits: Medical, dental, and vision insurance; paid holidays; vacation and sick leave; employer-paid life insurance; 401(k) with company match; direct deposit; and an employee assistance program.

BAYADA combines the stability and resources of a national organization with the values and culture of a family-owned business.

Ready to grow your career while making a difference? Apply today!

Learn more about BAYADA benefits.

Learn more about BAYADA’s workplace recognition from Newsweek.

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