Membership Communications Officer - Hybrid/London

Membership Communications Officer - Hybrid/London

Passionate about engaging people and sharing stories? Join us and help deliver impactful communications to Hospice UK's member organisations and beyond.Salary: 34,480Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UKs.For this role we are looking for someone who is based in London or in commutable distance of central London. You will be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.Several times a year you will attend both Hospice UK (staffing the Hospice UK stand) and external conferences and events in other parts of the UK to promote our member offer, programmes and their learnings.Contractually this role is London-based.Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UKs supporting statement document see belowClosing date for applications: Sunday 22 November at 23:59Interview dates: Interviews will be in-person at our office on Monday 30 November and Tuesday 1 DecemberWe may send assessmentsand questions to you in advance so that you can prepare. Please let us know if you have any specific needs to be able to fully engage with the process.

Job Information

The Role Day to day, this role involves working closely with colleagues across Hospice UK to understand, drive and co-ordinate how we communicate about our projects and priorities to the tens of thousands of professionals and volunteers working in hospices across the UK.Working with other communications and membership engagement colleagues, youll support the organisation to communicate in a clear and timely way with this audience, ensuring hospices and their staff are up to date with key policy and political developments, regulatory changes, and fundraising and grant opportunities.Youll have editorial ownership of our weekly Hospice Leaders Briefing email newsletter, and will play a key role in developing and managing our Innovation Hub, the professionals section of our website. Youll have the chance to further strengthen these important, high performing digital products, innovating and refining to ensure a strong user experience across our membership.Youll help to co-ordinate and support editorially with membership communications that come from our CEO and Chair and lead the production of our annual member benefit statements.Youll need a strong eye for copywriting, a good understanding of digital marketing, and a really strong instinct for how to make communications relevant and engaging for a diverse, busy and disparate membership audience.

About You

Youll be a creative and confident communicator with excellent copywriting and editorial skills, and a knack for turning complex information into clear, concise and engaging content. Youll understand how to adapt your approach for different audiences and digital channels, with experience of email marketing and content management systems.Highly organised and collaborative, youll be comfortable working with colleagues and stakeholders across an organisation to develop and coordinate communications for large audiences. Youll bring plenty of ideas, a keen eye for what makes content useful and engaging, and an interest in continually improving how communications perform.Above all, youll share Hospice UKs collaborative, compassionate, inclusive and innovative values and be motivated by the opportunity to help keep hospices across the UK informed, connected and supported.More information about the role is available in the Candidate Information Pack

How to Apply

If you would like to apply for this role, please send the following documents to by Sunday 22 November at 23:59

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification.)
• A completed equalities monitoring form (complete form online, no need to send).

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.Closing date for applications: by Sunday 22 November at 23:59 Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try our best to be flexible.To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community. Membership Communications Officer Job Pack Nov 2026.pdf