Configuration Quality Assurance Analyst

At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Configuration Quality Assurance Analyst, you’ll ensure the quality, functionality, security, and data integrity of electronic health records and related health-plan systems. You’ll design and execute testing for implementations, upgrades, optimizations, and configuration changes while partnering with operational stakeholders and system analysts to validate workflows and resolve defects.

• Reviews business and functional requirements, workflows, and technical specifications to identify test scenarios
• Develops detailed manual and automated test cases and scripts aligned with user stories and acceptance criteria
• Maps test cases to requirements to support complete test coverage and traceability
• Collaborates with operational stakeholders to validate real-world workflow scenarios
• Executes functional testing to verify system behavior aligns with requirements
• Conducts integration testing to ensure accurate data flow across systems and third-party applications
• Performs regression testing following updates, patches, enhancements, and configuration changes
• Documents test results and escalates discrepancies, failures, and system concerns
• Identifies, documents, and tracks defects through resolution using established issue-management processes
• Retests resolved defects to confirm fixes and prevent regressions
• Partners with application analysts, developers, and stakeholders to troubleshoot issues and evaluate configuration and workflow impacts
• Assists with root-cause analysis for system defects and performance concerns
• Validates system fixes and enhancements in test environments before production deployment
• Verifies system configurations, custom builds, and workflows align with operational, business, organizational, and regulatory requirements
• Maintains test plans, test cases, scripts, traceability matrices, execution results, and other test artifacts for audits and future releases
• Prepares testing reports that summarize pass and fail status, defect activity, and system performance

• High school diploma or GED required