Quick overview
Job description
Our client is seeking a Network Analyst to join a high-performing technology team responsible for supporting and enhancing enterprise network services across a large and complex environment. This role will focus on LAN and WAN support, network configuration, infrastructure maintenance, troubleshooting and operational service delivery, while also contributing to network upgrade and transformation projects. The successful candidate will have strong networking fundamentals, excellent communication skills and hands-on experience supporting enterprise-scale network environments.
Role Title: Network Analyst
Start Date: As soon as possible
Contract Role Till: End of June 2027
Daily Rate: $530 - $580 per day + Super
Location: Ultimo, NSW (2009), with a minimum 50/50 split between office and work from home.
Tasks & Responsibilities:
- Monitor, support and maintain enterprise LAN and WAN infrastructure across multiple sites and network environments.
- Perform network administration, configuration and operational support activities across business-critical network services.
- Manage and resolve incidents, requests and changes through the ServiceNow ticketing platform.
- Participate in planned maintenance activities, upgrades and network changes during both business and out-of-hours maintenance windows.
- Diagnose and resolve complex network issues, escalating where appropriate and collaborating with internal teams, service providers and vendors.
- Perform hands-on network implementation and deployment activities.
- Support the delivery of network infrastructure projects and technology refresh initiatives.
- Develop and maintain network documentation, technical designs, operational procedures and support materials.
- Provide technical advice and support to project teams, stakeholders and operational teams.
- Contribute to continuous improvement initiatives and assist in the development of new network solutions and capabilities.
Experience & Skills Required:
- Minimum two years' experience supporting enterprise network environments.
- Strong knowledge of enterprise LAN, WAN and IP networking technologies.
- Experience supporting and configuring Cisco networking environments, including routing and switching technologies.
- Knowledge of routing protocols such as BGP and EIGRP.
- Experience supporting firewall technologies, including Cisco ASA and/or Palo Alto firewalls.
- Understanding of Quality of Service (QoS) and enterprise network design principles.
- Excellent written and verbal English communication skills with the ability to communicate technical concepts clearly to a range of stakeholders.
- Strong troubleshooting, analytical and problem-solving skills.Ability to manage multiple priorities and work effectively in both BAU and project environments.
Candidates must possess existing Australian working rights and live in/or around the Greater Sydney Area.
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