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Hybrid Incident Commander & ITSM Governance Lead

Kmart GroupVictoria🇦🇺AustraliaPosted 4 Sept 2026

Why This Role Stands Out

You'll gain invaluable experience leading critical incident responses and shaping ITSM governance within a renowned organization, with the flexibility of a hybrid work model. This role is perfect for a proactive individual eager to drive service improvement and collaborate across diverse teams, offering significant opportunities for professional growth. Apply now to make a tangible impact on enterprise-wide technology services!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Victoria, Australia

Job Description

Kmart Group is seeking an Incident Manager & ITSM Governance Officer to lead major incident responses and strengthen governance around ITSM processes. The role offers exposure to enterprise platforms and collaboration across a broad range of stakeholders.

You will participate in incident bridges, post-incident reviews, and governance reporting while driving continual service improvement across technology services.

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