Experience Designer Lead

Position Title: Experience Designer Lead 
Location:  PA - Pittsburgh, TX - Dallas, OH - Strongsville, OH - Cleveland, AZ - Phoenix, AL – Birmingham
Work Status : Hybrid role, 3 days in office.

Duration :  Contract to Hire
Years Of Experience Required : 8+ Years
Industry Background:  Banking / Finance - User Experience, Design Strategy, or Human Centered Design background.
Function of the Group:  User experience for digital servicing solutions
Roles and Responsibilities:

• Balance design strategy with hands-on execution to ensure alignment with business objectives and user needs across multiple product areas
• Identify problems and goals, map user flows, and prototype interactions
• Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines
• Design frameworks, systems, and components that aim to deliver consistent UX across a range of user touchpoints
• Apply your UI and UX skills to an established product
• Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals
• Support user observation, research, and analysis to understand the challenges of our customers • Use quantitative and qualitative data to inform design decisions

Required Skills

• Expert in FIGMA
• Working knowledge of Jira, Confluence, SharePoint
• Design strategy
• User Mapping
• Submit portfolio with resume