Quick overview
Job description
Summary:
We are seeking an experienced Information Technology Technician to join our team. The ideal candidate will be responsible for providing technical support and assistance to our organisation's computer systems, software, and hardware. The Information Technology Technician will be responsible for ensuring that all systems are running smoothly and efficiently, and that any issues are resolved in a timely manner.
Responsibilities:
- Provide technical support and assistance to all employees in the organization
- Install, configure, and maintain computer systems, software, and hardware
- Troubleshoot and resolve any issues related to computer systems, software, and hardware
- Ensure that all systems are running smoothly and efficiently
- Perform regular maintenance and updates to computer systems, software, and hardware
- Monitor and maintain network security and integrity
- Provide training and support to employees on the use of computer systems, software, and hardware
- Maintain accurate records of all technical support requests and resolutions
Qualifications:
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in a similar role
- Strong knowledge of computer systems, software, and hardware
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to prioritize and manage multiple tasks and projects
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