Head of Operations

Head of OperationsLocation: CarlisleWorking Hours: Monday – Friday 8:30-17:00pm
About Us:Joining 2 Sisters means becoming part of the UK’s largest food manufacturing group, with a turnover exceeding £3 billion and over 13,500 employees. At Cavaghan & Gray in Carlisle, we produce the highest quality M&S products with a production capacity of 115 million units per year, spread across over 150 different products. The site played a major role in the ready meal revolution in the 1970s, launching three of the first-ever prepared ready meal products - cauliflower cheese, cottage pie and Cumberland pie – all for Marks & Spencer.
About the Role:We are looking for an experienced operational leader to oversee and drive performance across both sites. This role is not just about getting product out the door – it’s about shaping the future. We need someone who can help secure long-term business by proving capability and building a resilient, adaptable operation.
Key Responsibilities:

• Full operational responsibility across two Carlisle sites.
• Lead, motivate, and align teams across both locations to a shared operational vision.
• Drive performance improvement initiatives using data, root cause analysis, and clear KPIs.
• Identify and implement continuous improvement opportunities across manufacturing processes.
• Champion a culture of accountability, collaboration, and staff development.
• Address legacy challenges and build readiness for future growth.
• Delegate effectively and ensure the right people are empowered to deliver.

What We're Looking For:

• Proven experience in short shelf-life food manufacturing.
• Strong understanding of production metrics and how to leverage them for performance gains.
• A hands-on leader who can roll up their sleeves and be part of the team.
• Demonstrated ability to lead through change and modernise legacy operations.
• Skilled in team development, with the ability to unify and inspire large, diverse teams.
• Comfortable in fast-paced, high-pressure environments with tight timelines.

Benefits:

• Up to 33 days Annual Leave including Bank Holidays
• Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year
• Company Pension Scheme
• Boparan Restaurant Group Discount
• Cycle2Work Scheme

Why Join Us?As one of the UK’s largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us.