Why This Role Stands Out
This Desktop Support Engineer role offers a fantastic opportunity to deepen your technical expertise in a dynamic environment, supporting critical operations during the 2nd shift. You'll thrive here if you possess strong troubleshooting skills in Windows, O365, and networking, and enjoy providing excellent customer service. Apply now to join a reputable company and grow your career!
Quick Overview
Job Description
We’re hiring a Desktop Engineer for our 2nd shift (Tuesday to Saturday 4pm-12am) - 5 days onsite in Newark, NJ.
You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues.
Requirements:
- 4–6 years’ experience or college degree
- Windows AD, Office 365, DHCP, DNS, LAN/WAN
- Ticketing system, asset management, vendor coordination
- Strong customer service and communication skills
- Saturday and holiday availability
Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
All your information will be kept confidential according to EEO guidelines.