IT Helpdesk

Company Description

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Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

• Installing and configuring hardware and software components to ensure usability.
• Rack and stacking Server, lifting up to 50lb weight.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Install and configure systems which support infrastructure and/or R&D activities.
• Develop and maintain installation and configuration procedures.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.
• Conducting daily backup operations.
• Managing technical documentation.
• Operations and Support
• Asset Management, includes 4 physical asset audits per year
• Need to track inventory any time

Qualifications

• 4+ years of experience in computer networks and systems maintenance.
• A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
• Forman deployment experience
• Ansible experience
• RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
• Asset Management experience
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Attention to detail.
• Good problem-solving skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

NO C2C

Compensation: USD 32 - USD 34 - hourly