Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Cairns, Queensland, Australia
Job Description
Hastings Deering (Australia) Ltd is seeking an IT Support Analyst (Level 1) in Cairns to provide desktop support, device configuration and end-user assistance. You will handle incidents, service requests and on-call duties, delivering reliable hardware, software and connectivity support across the business.
You will work within a team reporting to Technology Customer Services, collaborating on improvements and ensuring high customer satisfaction while complying with ITIL practices.
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