Full timeTechnology

Level 1 IT Support Analyst - On-Call Desktop Tech (Cairns)

Sime MotorsCairns, Queensland🇦🇺Australia

Why this role stands out

Take your career to the next level with this hybrid IT Support role at Sime Motors, where you will gain invaluable experience in a collaborative, professional environment that prioritizes your technical growth and work-life balance. This position is perfect for a proactive problem-solver who thrives on delivering high-quality service and wants to build a lasting career within a reputable industry leader. Apply today to secure this exciting opportunity and start making a tangible impact on the team's success.

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeHybrid

LocationCairns, Queensland, Australia

ITIL

Job description

Hastings Deering (Australia) Ltd is seeking an IT Support Analyst (Level 1) in Cairns to provide desktop support, device configuration and end-user assistance. You will handle incidents, service requests and on-call duties, delivering reliable hardware, software and connectivity support across the business.

You will work within a team reporting to Technology Customer Services, collaborating on improvements and ensuring high customer satisfaction while complying with ITIL practices.