Quick overview
Job description
About the Role
Join a specialized technical delivery team building and launching AI agents for enterprise customers. You will own hands-on implementation from scoping through launch and ongoing iteration, helping customers achieve reliable, high-quality outcomes while informing improvements to the agent-building platform.
What You'll Do
Lead end-to-end AI agent implementations for enterprise customers, from requirements gathering and build planning through launch and iteration.
Write, configure, test, and maintain the artifacts and integrations needed to build production-ready agents.
Partner with customer technical stakeholders and internal product, engineering, success, and go-to-market teams to define success and resolve delivery challenges.
Validate integrations and agent performance, surface product gaps, and share customer feedback to improve the platform.
Structure implementation work with clear testing, validation, and iteration to ensure agents perform reliably at scale.
What We're Looking For
At least 3 years of relevant experience in a technical, customer-facing role such as solutions engineering, forward-deployed engineering, technical consulting, or implementation engineering.
Ability to write code, including experience with Python, APIs, and building integrations.
Experience shipping production-grade technical solutions end to end for customers, with structured execution, testing, and iteration.
Background at a technically complex B2B SaaS company and experience with enterprise integrations, such as CRM, ticketing, or data systems, including related security and compliance considerations.
Experience building with or around LLMs, AI agents, conversational systems, or automation workflows is valuable.
Clear, polished communication and strong technical judgment, supported by a computer science degree or equivalent experience.
Comfort working in an office five days per week.
Compensation & Benefits
Base salary range: $175,000 to $230,000 annually. Visa sponsorship is available.
Location
On-site in New York, New York.
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