System Admin

Job Title: System Admin

Location: Sacramento, CA (Need Locals)

Duration: 6+ Months

Job Description:

Required skills:

·        Device Provisioning: Set up, image, and configure new laptops and desktops with standardized software and security controls.

·        Hardware Lifecycle Management: Track inventory, handle repairs, upgrade components (RAM, storage), and retire old machines.

·        User & Access Management: Create and manage user accounts, password policies, and permissions via Active Directory or cloud identity providers.

·        Patch & Update Management: Deploy operating system updates, security patches, and application software packages remotely.

·        End-User Troubleshooting: Resolve escalated hardware, software, network connectivity, and printer issues.

Nice to have skills:

·        Client-facing experience

·        An Infrastructure Specialist: System Administration is responsible for providing 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.

·        They play a critical role in building & setting up new development tools, infrastructure, and Networking, maintaining and deploying cloud applications.

·        They also develop and configure infrastructure and configuration as code (Ansible and Terraform).

·        They are experienced in administration of Dev, Test & Production environments hosted on Windows, Linux and Unix servers.

·        Having strong knowledge of load balance and CDN options provided by multiple cloud vendors (E.g., load balancer and Application Gateway in Azure).

·        They are knowledgeable in installing and configuring MYSQL, MSSQL, PostgreSQL, and other databases.

·        They ensure the systems are safe and secure against cybersecurity threats, besides identifying and fixing technical problems and installing software updates and fixes.

·        They also support installing and maintaining a logging cluster using Logstash, Elasticsearch, and Kibana as a centralized solution to parse logs from application and Docker containers.

·        The specialist can identify and resolve issues involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, ICP management, middleware components, network, security, and infrastructure problems.

·        If unable to resolve an issue, they will escalate it to the appropriate support level.

·        The specialist is proficient in cloud application architecture and can perform initial analysis on incidents.

·        They manage Application ID and provide cloud elasticity by auto-scaling resources based on business requirements.

·        Additionally, they ensure DR and manual redundancy failover capabilities.

·        Regular service management reports are provided to keep clients informed.

·        They are familiar with ITIL processes and Integrated Service Level Management.