Account Manager

As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

• Build and maintain strong client relationships by delivering proactive service and innovative insurance solutions.

• Assist clients with policy changes, renewals, invoices, and coverage questions while serving as a trusted adviser.

• Manage policy administration, including new business setup, renewals, online rating, invoicing, accounts receivable monitoring, audits, contract reviews, and policy reviews.

• Maintain accurate and up-to-date records within the agency management system.

• Collaborate effectively with clients, carriers, brokers, agency leadership, and internal team members.

• Support client stewardship meetings and participate in onsite client visits and risk management walkthroughs.

• Ensure responsive, professional service throughout the client lifecycle while identifying opportunities to enhance the client experience.

Required: 

• Active Florida 2-20 Property & Casualty License (or ability to obtain within 60 days of employment).
• 4+ years of experience working in a commercial insurance agency environment preferred.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel and Outlook.
• Ability to work independently while contributing to a collaborative team environment.
• Strong project management and multitasking capabilities.
• Willingness to travel locally as needed for client meetings, presentations, and conferences (less than 5%).

Preferred:

• Experience working with Public Entities, Self-Insurance Pools, or Risk Management Trusts.
• Experience with AMS360 or similar agency management systems.
• Associate's degree or higher.
• Professional insurance designations such as CPCU, CIC, AAI, ARM, RPLU, or a commitment to pursuing industry certifications.

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At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)