Why This Role Stands Out
This role offers a fantastic opportunity to shape operational excellence within a leading global consulting firm, driving critical system and process implementations. You'll thrive here if you are a proactive leader with a knack for problem-solving and a passion for process improvement, ready to make a significant impact. Apply now to join a dynamic team and advance your career in operations!
Quick Overview
Seniority
Leader
Work mode
On Site
Location
Plano, TX, United States
Posted
11 years ago
Job Description
TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients.
• Be an escalation point for LSP's super users for IT and process issues towards global process owners and functional managers
• Verify that the generic IT and e2e process is implemented and used. This is done by driving yearly Audit programs. Results is summarized and reported according to defined reporting structure.
• Drive the collection of issues, consolidate issues, and drive issue resolution by developing generic training or new demand definition towards system or process owners
• Set up and secure a smooth operation of the e2e operation, report competence gaps/training requirements towards line managers
• Drive implementations on respectively local sites when it comes to new functionalities/processes
Thanks & Regards.
Manas
Talent Acquisition Executive
Tel : 734-259-2181 Ext:299
Direct : 734-357-8992