Physical Security Technology Analyst - Corporate Security

About the Opportunity

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate's skills, work history, experience level, and other relevant qualifications.

THIS POSITION IS ON-SITE WITHIN THE FE FOOTPRINT (Flexibility to travel to FirstEnergy locations within service territory areas required, could include overnight stays)

The position reports to the Supervisor, Physical Security Technology.

Physical Security Technology Analyst is responsible for the management, implementation and support of security technology installs and upgrades at corporate facilities, regional facilities, substations, and transmission portfolio and regulated generation projects. We also assess and recommend security technology solutions to ensure methods and solutions remain current, meet regulatory standards and policies or enhance the security posture throughout FirstEnergy.

In addition, Physical Security Technology manages the architecture, integration and programming of the physical security technology software and hardware across FE’s footprint. This includes badge readers, security cameras, radar, acoustic ballistic detection, intrusion detection, thermal imaging, and biometrics.

On a daily basis, our team troubleshoots, resolves associated issues and manages our third-party vendors that also support issue resolution, maintenance and various security technology projects. Physical Security Technology manages annual compliance associated with preventative maintenance and testing, recovery plans, password changes, and vulnerability assessments.

Qualifications of a Physical Security Technology, Security Specialist I include:

• Associate’s degree in Information Systems Management, Information Technology, Computer Science or related discipline. In lieu of a degree, a minimum of 2 years of professional work experience.

• Fundamental knowledge of system troubleshooting and access controls/authorization system administration

• Fundamental work management skills

• Fundamental oral and written communication skills

• Fundamental knowledge of Microsoft Office applications

• Fundamental teamwork and interpersonal skills to aid in the resolution of compliance and technology issues

• Successfully complete a background investigation

• Ability to take independent initiative on tasks to be completed

• Support contractors/vendors/manufactures with issue resolution and maintenance of hardware and software

Qualifications of a Physical Security Technology, Security Specialist II include:

• Bachelor’s degree in Information Systems Management, Information Technology, Computer Science or related discipline. In lieu of a degree, a minimum of 4 years of professional work experience.

• Effective knowledge of system troubleshooting and access controls/authorization system administration

• Effective work management skills

• Effective oral and written communication skills

• Effective knowledge of Microsoft Office applications

• Effective teamwork and interpersonal skills to aid in the resolution of compliance and technology issues

• Successfully complete a background investigation

• Ability to take independent initiative on tasks to be completed

• Support contractors/vendors/manufactures with issue resolution and maintenance of hardware and software

Qualifications of a Physical Security Technology, Security Specialist III include:

• Bachelor’s degree in Information Systems Management, Information Technology, Computer Science or related discipline, along with a minimum of 4 years professional work experience required. In lieu of a degree, a minimum of 7 years of professional work experience.

• Certification as a PSP, CPP, CCNA, SANS GSEC, or CISSP preferred, but not required

• Make accurate decisions and demonstrate sound judgment

• Demonstrated strong oral and written communication skills

• Create training documentation and general communications

• Proven ability to write programs, policies, procedures, reports, and mitigation plans

• Ability to write and follow work plans

• Research, analyze, and resolve access concerns

• Commitment to providing quality service and deliverables in a timely manner

• Proficient in Microsoft Office applications

• Exceptional teamwork and interpersonal skills to aid in the resolution of compliance and technology issues

• Strong organizational skills for planning, developing, and performing assessments and coordinating resolution of compliance issues

• Successfully complete a background investigation

• Ability to multitask during challenging situations with changing priorities

• Desire to continue to learn, grow, and work across FirstEnergy & deliver results

• Teamwork, communication, and innovation are essential, as well as taking independent initiative on tasks to be completed

• Familiarity with SQL queries and scripting

• Hands-on experience with all or some of the following:

  • Operation system technologies

  • Network Protocols

  • Network Routing

  • Evaluating security products and systems

• Ability to manage sensitive data as it relates to physical security applications and equipment

• Ability to support contractors/vendors/manufactures with issue resolution and maintenance of hardware and software

Qualifications of a Physical Security Technology, Security Specialist IV include all of the above plus:

• Bachelor’s degree in a related discipline is preferred, along with a minimum of 7 years professional work experience required

• Must have a demonstrated working knowledge of compliance related to the NERC CIP standards and technology to support compliance

• Ability to provide analytical and innovative solutions

• Self-motivations to work independently with a high level of productivity

• FirstEnergy internal Compliance Champion certification (required within 6 months of assignment)

• Excellent communication skills to effectively annotate findings in both written and verbal form

• Ability to write at a professional and technical level to ensure a consistent understanding of the subject matter across multiple knowledge levels

Qualifications of a Physical Security Technology, Security Specialist V include all of the above plus:

• Bachelor’s degree in a related discipline is required, Master’s degree preferred, along with a minimum of 10 years professional work experience required

• Must have a demonstrated working knowledge of compliance related to the NERC CIP standards and subject matter expert for technology to support compliance

• Must have demonstrated strong performance

• Work at a higher level of responsibility with greater self-direction