Senior Major Incident Command & SIAM Lead

Infosys Limited is seeking an experienced Major Incident Management Team / Operations Lead in Sydney to head incident response across a multi supplier SIAM environment. You will drive service restoration, governance, and executive communications during P1/P2 incidents.

The role requires 12+ years in incident/IT service operations, strong ITIL 4 expertise, and leadership of cross functional teams. Hybrid work arrangements are available, with a focus on continual improvement and client outcomes.