Quick overview
Job description
Enterprise executive leader responsible for UCSF’s Emergency Management (EM) and Business Continuity (BC) program across UCSF Health and UCSF campus missions. Directs enterprise strategy, governance, policy, and operational readiness through subordinate managers and cross-functional teams, committees, and workgroups to ensure consistent preparedness, response, recovery, mitigation, and continuity capabilities across the UCSF enterprise.
The Executive Director, Enterprise Emergency Management (EEM) is responsible for the development, leadership, and enterprise-wide performance of UCSF’s emergency management and business continuity program across UCSF Health and UCSF campus sites and missions (including hospitals, clinics, schools, research, and administrative operations), and for supporting UCSF people and critical activities wherever UCSF faculty, staff, learners, and clinicians work. Reporting to the UCSF Health Senior Vice President and Chief Operating Officer and the UCSF Senior Vice Chancellor, Finance & Administration, this role establishes enterprise strategy, governance, and standards to strengthen resilience and ensure sustained readiness for major emergencies, disasters, and enterprise disruptions.
The Executive Director is responsible for integrating emergency management and business continuity across UCSF Health and campus missions. The position directs enterprise risk assessment and prioritization, emergency operations and continuity planning, training/exercises and corrective action management, and incident coordination support—partnering with executive leadership and key stakeholders to drive consistent, streamlined approaches across UCSF missions. The role also builds and maintains strategic relationships and coordination pathways with external partners (e.g., public health and emergency management agencies, regulators, the UC system, and peer institutions) to strengthen preparedness, information sharing, and incident coordination.
This position chairs the enterprise Emergency Management Committee (EMC), a senior executive oversight and advisory body, and ensures alignment, accountability, and escalation of enterprise emergency management priorities through appropriate governance channels. The position also actively participates on other leadership/executive teams, committees, and workgroups, driving programs and initiatives that further UCSF’s mission and strengthen enterprise resilience.
Key Responsibilities
% of time | Essential Function (Yes/No) | Key Responsibilities (To be completed by Supervisor) |
40 | Strategic & Organizational Leadership Provides executive leadership and strategic governance for the enterprise-wide Emergency Management (EM) and Business Continuity (BC) programs across UCSF Health and Campus missions. Establishes institutional strategy, policies, governance frameworks, and performance expectations through subordinate managers and matrixed leaders to ensure enterprise resilience, regulatory readiness, and alignment with leading practices.
| |
30 | Operational Integration & Program Execution Leads enterprise-level emergency management programs affecting multidisciplinary stakeholders across clinical, academic, research, and administrative missions.
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20 | Planning Expertise: All-Hazards, Continuity, and Resilience
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10 | Executive Liaison and Principal Representative Serves as the executive liaison and principal representative for UCSF with external agencies and partners, strengthening preparedness, regulatory coordination, and incident response alignment.
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100% |
| Knowledge, Skills and Abilities | Req / Pref |
10+ years emergency management / crisis management / business continuity experience, including enterprise-wide leadership in complex, matrixed organizations. | Req |
Demonstrated understanding of local, state, and federal regulations, accreditation requirements and other requirements applicable to Emergency Management in complex healthcare, academic, and research environments, including Joint Commission and the Centers for Medicare and Medicaid Services (CMS), as applicable. | Req |
Demonstrated ability to lead through subordinate managers and cross-functional governance to achieve enterprise outcomes. | Req |
Demonstrated experience formulating and administering enterprise-wide plans, policies, frameworks, and performance expectations. | Req |
Advanced ability to lead and direct response to major emergencies/critical situations, including evaluation and implementation of improvements. | Req |
Mastery of NIMS/ICS, and healthcare incident management concepts, as applicable. Ability to integrate EM/BC into clinical, academic, and research operations. | Req |
Demonstrated knowledge of applicable emergency management and continuity standards and requirements, as applicable, to UCSF operations. | Req |
Advanced written, verbal, facilitation, and interpersonal communication skills to address complex and sensitive subject matter; ability to brief executives and represent UCSF with internal and external partners. | Req |
Proven ability to build alignment across diverse missions and stakeholder groups; excellent judgment, diplomacy, and executive presence. | Req |
Demonstrated skills, knowledge, and abilities to foster UCSF PRIDE Values, contributing to an inclusive work and learning environment. | Req |
Working knowledge of cyber/IT disruption risks and ability to partner effectively with IT and security professionals on resilience and continuity. | Req |
Experience evaluating and applying emerging technologies, including artificial intelligence (AI), to improve program effectiveness, decision support, efficiency, or organizational resilience, with awareness of applicable governance, security, privacy, and responsible-use considerations. | Pref |
Education, Licenses and Certifications:
Education | Req / Pref |
|---|---|
| Advanced degree in related area and / or equivalent experience / training. | Req |
| Executive level EM/BC training and/or professional certifications/training, including emergency management, healthcare preparedness, incident command, continuity, and/or resilience | Req |
Certifications | Req / Pref |
|---|---|
| Certified Emergency Manager (CEM) | Pref |
| Certified Business Continuity Professional (CBCP), Certified Healthcare Provider Continuity Professional (CHPCP) | Pref |
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