Practice Manager - Psychology

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. 

Take ownership of Ramsay Psychology and Ramsay Health Plus and help build a thriving, professional clinic. This role is perfect for an experienced administrator or medical receptionist ready for the next step. If you combine exceptional organisation with a talent for building relationships and growing referral networks, we want to hear from you.

Key Accountabilities

• Deliver exceptional service from first contact, handling reception, enquiries, and patient scheduling.
• Manage diaries, triage appointments, and maintain accurate patient records.
• Manage consulting suite bookings, session allocations and utilisation to maximise service efficiency and support operational objectives.
• Drive referrals by building relationships with GPs through clinic visits, events, and outreach.
• Handle billing, collections, reconciliations, invoicing, and end-of-month reporting.
• Provide day-to-day administrative support as needed to keep the clinic running smoothly.

About You:

You will excel in this position if you:

• Previous experience managing a medical practice.
• Knowledge of Medicare and HICAPS systems
• Promote a positive team culture focused on outstanding customer service and professionalism.
• Experience and knowledge of multiple patient management systems and software
• Thrive in a fast-paced environment, showcasing a supportive and engaging leadership style.
• Comprehensive knowledge of online claiming and MBS as it pertains to provision of psychological and allied health services (desirable)

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close: 12 November 2026

Reference number: JR116899 

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.