Quick overview
SeniorityMid Senior
Employment typePart Time
Work modeOn Site
LocationCarlton, United States
Background ChecksFLSA
Job description
Division/Department: Black Bear Casino Resort – Table Games
Location: Black Bear Casino Resort - Onsite
Reports To: Table Games Manager
Probationary Period: 90 days – Full time; 120 days – Part time
FLSA Status: Non-Exempt (hourly)
Classification: Class A Gaming Licensure
Driver’s License: Level 0 - No Driver’s License required.
Rate of Pay: $10.59 an hour plus tips, with average tips being $19.33 an hour
- Deals Table Games to guests according to the rules of the game being played.
- Provides prompt, courteous, and accurate dealing at assigned table.
- Maintains a continuous inspection of cards, ensuring the security of assigned game at all times.
- Maintains an orderly table as well as an appropriate game speed in a courteous manner.
- Provides customers with assistance to ensure adherence to established rules, policies, and procedures.
- The dealer has signatory ability for fill or credit slips and table trays. The dealer has access to the Table Games department.
- The dealer is responsible for all chips and monies in assigned rack.
- Exchanges customer's currency for gaming chips and deposits currency in drop box.
- Determines winning and losing bets.
- Pays wining bets and collects losing bets accurately according to appropriate odds.
- All documentation must be consistently completed in a manner as addressed in the Table Games policies and procedures or directed by the Table Games Manager or his/her designee.
- Knows Players Club benefits, property amenities, events and marketing programs.
- Understands that when errors are made, the Dealer must inform their supervisor prior to taking any corrective actions.
- Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
- Must attend all mandatory department trainings.
- Must attend all required Title 31 and/or SAR trainings.
- Ensures confidentiality of financial records and all records for employees and/or clients.
- Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
- Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
- Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
- Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
- Maintains a clean and organized work area.
- Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.
- No Driver’s License required
- Applicants must complete the following minimum training hour requirements at the Blackjack Table Games dealer school;
- Applicants with no previous dealer experience must complete 80 hours of training.
- Applicants who have previous dealer experience need to complete a minimum of 40 hours training;
- Successful completion of Blackjack Table Games dealer school and the ability to successfully pass auditions for all table games offered at Black Bear along with a recommendation for hire from the Table Games Manager is required.
- Gaming experience is desired.
- Ability to provide excellent Guest Service when making difficult game decisions.
- Operations are conducted seven days a week; 24 hours a day; and on holidays.
- Ability to communicate effectively orally and in writing is required.
- Ability to work independently and establish priorities is required.
- Attention to detail and accuracy is required.
- Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
- Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
- Subject to pre-employment and annual background checks.
- PHYSICAL REQUIREMENT:
- Prolonged standing is required.
- Ability to repeatedly reach, stretch, grasp, twist, push and pull with your hands and arms is required.
- Subject to inside environmental conditions, including work in a potentially smoking environment.
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