Business Program Manager

7+ years of experience supporting or leading cross-functional programs in a SaaS or technology environment.
Experience working in ambiguous problem spaces and helping bring structure, clarity, and momentum to new initiatives.
Strong program management fundamentals, including planning, execution tracking, risk management, and stakeholder coordination.
Data-driven mindset with the ability to use metrics to inform decisions and communicate progress and risks.
Comfortable managing up and across teams, with experience presenting updates and recommendations to senior stakeholders.
Ability to operate at both the strategic level (understanding goals and priorities) and the tactical level (driving day-to-day execution).
Clear, effective communicator across written and verbal formats.
Strong collaborator who can influence without authority and build trust across teams.
Passion for customer success and delivering real, measurable impact.