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Full time
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Support Technician

Appetency Recruitment ServicesMelbourne, Melbourne🇦🇺AustraliaPosted 15 Jul 2026

Why This Role Stands Out

This on-site Support Technician role offers a diverse and engaging opportunity to develop your IT skills within a friendly and supportive team, leveraging your experience with Microsoft technologies and networking to implement and maintain vital systems. You'll thrive in this position if you possess strong problem-solving abilities and a proactive approach, contributing to a reputable company while enjoying a hybrid work arrangement for excellent flexibility. Take advantage of this chance to grow your career and apply today!

Quick Overview

Work Type
On Site
Schedule
Full Time
Level
Mid Senior

Job Description

  • Friendly, supportive working environment
  • Diverse job role
  • Company Fuel Card and E-Tag
  • Company Laptop

Requirements

  • Minimum of 3 years of experience within an I.T support and network engineer role
  • Current Australian drivers licence and a reliable vehicle
  • Strong Microsoft Server / Exchange / AD experience
  • Experience with project design, build, & implementation, specifically relating to Office 365 and Entra ID
  • Solid Networking and Firewall experience
  • Well-developed analytical and problem-solving skills
  • Excellent communication and time management skills
  • Experience with VOIP systems, we sell 3CX
  • Ability to work independently and as part of a team
  • Ability to take ownership of work and follow through with customers
  • Availability Monday to Friday (9:00am to 5:30pm)
  • Ability to action callouts when required
  • Availability for overtime when required

Good to have Requirements

  • Experience with WatchGuard Branded firewalls
  • Experience with Sophos Cloud Anti-Virus software
  • Experience with Connect Wise ticketing software

Responsibilities

  • Provide support for Microsoft Windows desktop and servers / Entra ID connected clients
  • Monitor networks and servers
  • On Premises and Cloud systems Implementation and Maintenance
  • Liaise with external software and hardware vendors when required
  • Server and Cloud rollouts and workstation configurations
  • Log job details and resolutions (We use ConnectWise)

Location: IT Infrastructure (Melbourne - Hybrid, certain work from office and certain work from home days in a week)

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