Empower Consultant (Certified), West Point, PA or Rahway, NJ (Hybrid, Lab presence required)

Job Title - Empower Consultant (Certified)

Job Location: West Point, PA or Rahway, NJ (Hybrid, Lab presence required)

Required skills:

• Mandatory Waters Empower certified

• 5+ years supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues.

• Proven experience upgrading chromatography data systems in regulated environments (GxP), with strong understanding of CSV, audit trails, access controls, and change control.

• Strong knowledge of large-scale CDS environments (500+ users, 750+ instruments) and laboratory workflows; chromatography instrumentation exposure is highly preferred.

• Familiarity with LAC/e workstation concepts and client/server connectivity for CDS environments.

• Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity.

• Experience executing test scripts/checklists and documenting results with attention to detail.

• Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation.

• Demonstrated supervisory experience leading small technical teams or deployment resources.

• Validation expertise: creation and execution/oversight of IQ/OQ; contribution to PQ as needed; audit-ready documentation practices.

• UAT experience: developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination.

Job Summary

•   Mandatory Waters Empower certified
• 5+ years supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues.
• Proven experience upgrading chromatography data systems in regulated environments (GxP), with strong understanding of CSV, audit trails, access controls, and change control.
• Strong knowledge of large-scale CDS environments (500+ users, 750+ instruments) and laboratory workflows; chromatography instrumentation exposure is highly preferred.
• Familiarity with LAC/e workstation concepts and client/server connectivity for CDS environments.
• Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity.
• Experience executing test scripts/checklists and documenting results with attention to detail.
• Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation.
• Demonstrated supervisory experience leading small technical teams or deployment resources.
• Validation expertise: creation and execution/oversight of IQ/OQ; contribution to PQ as needed; audit-ready documentation practices.
• UAT experience: developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination.