Automotive Sales BDC Representative

Automotive Sales BDC Representative
Napleton Beaver Dam Chevrolet Buick GMC | Beaver Dam, WI
About Us
Napleton Beaver Dam Chevrolet Buick GMC, part of the Napleton Automotive Group, is looking for a motivated, sales-driven BDC Representative to join our growing team. If you love connecting with people, thrive on the phone, and want to play a key role in keeping our sales floor full of qualified buyers, we want to hear from you.

What You'll Do
Respond promptly and professionally to incoming internet, phone, and chat sales leads
Make outbound calls to prospective and past customers to generate and schedule sales appointments
Follow up on sales leads and unsold showroom traffic using the dealership's CRM
Confirm scheduled sales appointments in advance to reduce no-shows
Maintain accurate, detailed records of all customer interactions in the CRM
Meet or exceed monthly appointment-set and appointment-show goals
Deliver a warm, professional experience on every call or message
Hand off qualified, well-prepared appointments smoothly to the sales team
Stay current on dealership inventory, incentives, and sales promotions
What We're Looking For
No prior experience necessary — we'll train the right candidate; prior BDC, call center, or sales experience is a plus
Excellent verbal and written communication skills
Comfortable making a high volume of outbound calls each day
Self-motivated, goal-oriented, and coachable
Basic computer skills; comfortable learning CRM and dealership software
Ability to multitask and stay organized in a fast-paced environment
Valid driver's license
Ability to pass a background check and drug screening
High school diploma or equivalent required

What We Offer
Competitive hourly base pay plus performance bonuses/commission for sales appointments set and shown
Ongoing training and coaching
Health, dental, and vision insurance
401(k) with company match
Paid time off
Employee vehicle purchase discounts
Opportunities for career growth within the Napleton Automotive Group
Schedule
Full-time; must be available to work some evenings and weekends based on dealership hours.