Xfinity Retail Sales Associate - Salem MA

Company Overview: Blufox Mobile is the largest branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as retail associates. With locations across the country and future expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Retail Sales Associate

Compensation:

• Aggressive hourly pay plus rich commission
• Expected earnings: $18-35 per hour
• Benefits: Medical, Dental, Vision, 401k, Paid training, Opportunities for promotion

Job Type: Full-time, Commission

Responsibilities: As a Sales Associate, you will play a crucial role in promoting and selling Xfinity services and products. Your primary responsibilities include:

1. Sales:

• Present, promote, and sell Xfinity products/services to existing and prospective customers.
• Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
• Execute sales closing techniques consistently to meet and exceed sales targets.

1. Customer Service:

• Maintain a courteous and friendly attitude while interacting with customers.
• Build positive relationships with customers to enhance the company's public perception.
• Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.

1. Organization Goals:

• Work well with the team, demonstrating relationship management skills.
• Stay updated on current and emerging communication and entertainment technologies.
• Achieve overall performance goals of the organization.

Benefits:

• Medical, Dental, Vision, 401k
• Paid training
• Opportunities for promotion
• Blufox ESOP (Employee Stock Ownership Program) for select stores

Exclusive Employee Growth and Reward Programs:

• Automatic compensation increases through the "Blufox Raise Program."
• Blufox "Milestone Program" provides rewards and recognition for hitting sales objectives.
• Annual "Blufox Winners Circle" trip to Mexico for top performers.

Ask your interviewer about these unique employee-focused programs.

Core Responsibilities:

• Present, promote, and sell Xfinity products/services effectively.
• Execute sales closing techniques consistently.
• Maintain a positive customer experience and strive for high Net Promoter Scores.
• Work well with the team, stay updated on industry technologies, and achieve overall performance goals.

Qualifications:

• High School diploma or equivalent
• 2-5 years of sales experience preferred, not required.
• Wireless/Cable/Retail sales experience preferred, not required.
• Must be able to work nights and weekends, variable schedules, and overtime as necessary.

How to Apply: If you are passionate about sales, customer service, and being part of a growing team, we invite you to apply! Be sure to include your relevant experience and why you're excited to join Blufox Mobile.

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox Raise Program, Blufox Milestone Program, and the Annual Blufox Winners Circle trip to Mexico.