Showroom Manager, Flagship

When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.

What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day.  The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.

Leaders champion the Waterworks values of a fearless sales strategy, customer-centric approach, integrity, and a passion for our products and the overall brand.

The Role

This leadership role will own all aspects of the flagship showroom’s financial performance; with the expectation to exceed revenue goals for sales and profitability. The General Manager must strategically and tactically build and execute a business plan to meet and achieve showrooms goals through strong team leadership and effective partnership.

The GM will lead, develop and coach the sales team to drive for results while ensuring operational process are efficient and streamlined and work closely with local Business Development Leader to build strong client relationships within the design community using an innovative approach that incorporates virtual tools and services as well as in person sales calls. As the leader of this flagship showroom, the GM is expected to expand the flagship presence through hosting internal and external meetings such as leadership, company, vendor, and client meetings.

The right candidate will be proactive and organized in their leadership; high-energy, versatile, and a strong communicator with the ability to strategically set the direction for the showroom within the new normal of industry.