Employment Specialist

Job Summary:

The HR Generalist 2 coordinates and oversees the entire new hire onboarding process from the beginning to the end, meeting both the needs of the new hire and hiring manager. They serve as the primary contact to new hires and guide them through the entire hire process.  They also support and provide guidance on other transactions during the employee life cycle, including assignment changes and terminations.

The HR Generalist 2 also serves as Tier 1 support to new hires, employees, and department managers on issues related to Human Resources transactions, payroll, benefits, timekeeping, pay rates, and related matters. They partner closely with other HR partners to assist in responding to questions and resolving issues for employees.

Department Summary:

UCSF Human Resources (Campus/Health) has a mission of attracting, developing, and retaining outstanding and diverse people with a vision of being a strategic and reliable partner empowering the UCSF community to leverage their talents. Human Resources is committed to providing an outstanding customer experience, prioritizing workforce strategies, creating an engaging environment focused on continuous improvement for the HR team, and demonstrating value to the organization.

UCSF HR Shared Services consists of multiple operational and transactional teams that assist staff across the organization. These teams partner closely with UCSF Campus Departments and the Health System, HR Talent Management and People Wellness to assist and deliver a comprehensive array of HR services designed to attract, develop and retain diverse workforce talent.

% Of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
40	Yes	Manages the onboarding process in BrassRing, following the recruitment cycle
15	Yes	Tier 1 Support for new/transferring employees; Department Managers/Assistants, other HR staff
10	Yes	Performs tasks in various modules of HRIS system(s): Work Experience, Position Management, Licensure/Certification, etc.
5	Yes	Generates New Hire/Transfer welcome Letter; applies additional language as needed per case
5	Yes	New Hire/Transfer Case Review; application of university policies and procedures as it relates to the circumstances of the action
5	Yes	Analyze/Interpret Criteria applicable to the Case of the New Hire/Transfer (Work Experience Calculation/Seniority Date Changes)
5	Yes	Responsible for launching various integration packages for onboarding/transfers
5	Yes	Employment Action Case (Position Changes: Home Department/Percentage, Funding Changes, Extensions, Reports to Changes, Etc.)
5	Yes	New Hire Paperwork - 1) Facilitates Onboarding visit where HR forms are completed 2) Launches DocuSign for Signature and ensures that all required new hire forms and documents are complete and accurate
5	Yes	May perform Special Project(s) (ongoing or as assigned)
100%

Required:

• Bachelor's degree in a related subject and/or equivalent experience or training
• 1 year of applicable work experience in Human Resources or customer service related role
• Strong verbal and written communication skills
• Proficiency in office productivity tools including Word, Excel, Outlook, PowerPoint, Adobe and ChatGPT
• Ability to effectively utilize multiple systems, including web-based systems to perform daily work
• Ability to work effectively in a team environment
• Ability to work with confidential and sensitive information in a discrete and professional manner
• Excellent organizational skills, ability to multitask and manage deadlines
• Excellent customer service and organizational skills
• Ability to utilize an applicant tracking or Human Resources System