AV Engineer

Role – AV Engineer

Job type: Fulltime
Location: New York City, NY

Must Have Technical/Functional Skills:

Design and deploy AV and collaboration systems for business units, including Microsoft Teams Rooms (MTR), Zoom Rooms, and PexIP/CVI interoperability gateways.

•           Support project rollouts for new conference rooms, huddle spaces, event areas, and hybrid collaboration setups.

•           Configure and maintain HP/Poly conferencing systems (G7500, Studio X, RealPresence, Trio) and Barco ClickShare devices.

•           Integrate AV-over-IP, NDI, Dante, VLANs, QoS, and other networking principles into enterprise AV ecosystems.

•           Provide Tier 2/3 technical support during project deployments, ensuring business units receive timely issue resolution and technical guidance.

•           Partner with business units to understand requirements and deliver AV/collaboration solutions tailored to their needs.

•           Manage end-to-end project deployments, including planning, implementation, testing, and handover to operations teams.

•           Coordinate vendor resources and oversee installation, commissioning, and acceptance testing of AV systems.

•           Track and report project progress, risks, and dependencies to business and IT leadership.

•           Ensure that deployments align with enterprise architecture standards and deliver measurable business value.

•           Ensure that deployed solutions adhere to compliance, data retention, and security requirements.

•           Maintain project documentation, including designs, SOPs, and audit-ready system inventories.

•           Collaborate with compliance and governance teams to ensure readiness for regulated environments.

•           Train and support business unit teams on new AV/collaboration technologies to ensure smooth adoption.

•           Use analytics platforms (Vyopta, Vantage) to monitor system health and optimize room performance.

•           Deliver post-deployment feedback loops with business units to measure adoption, satisfaction, and improvement opportunities

•           Work cross-functionally with IT, Operations, Facilities, and vendor partners to ensure aligned project delivery.

•           Act as the technical point of contact during high-profile project deployments and business-critical events.

•           Mentor operations and support staff on newly deployed technologies and best practices.

•           Explore opportunities to automate deployments and system monitoring with scripting (PowerShell, Python, REST APIs).

•           Stay updated on AV, collaboration, and hybrid meeting innovations, recommending new solutions for business needs.

•           Contribute to enterprise strategy by identifying future trends in AV and digital collaboration.

•           5+ years of experience in AV engineering, collaboration infrastructure, or enterprise technology project delivery.

•           Proven ability to design and implement AV systems for business units, including hybrid and executive spaces.

•           Strong project delivery skills, with experience managing multiple concurrent AV deployments.

•           Proficiency with Microsoft Teams, Zoom, PexIP, and multi-platform