Market Engineer I - Corporate (Las Vegas)

Caesars Entertainment is looking for an experienced IT Market Engineer I to ensure the stability, integrity, and efficient operation of the inhouse information systems that support the eight Las Vegas casino properties and back-office administration. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Market Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues regarding IT systems, hardware, and software.

• Monitor LV IT Operations ticketing queue and ensure issues are prioritized and appropriately assigned to team members.
• Act as SME on various casino operating systems.
• Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
• IT Lead for corporate or property-based projects.  Plan and coordinate project schedules, goals and milestones and make project assignments for IT equipment installations / deployments.
• Drive reliable and best practice technical solutions to complex problems.
• Train and provide guidance to junior team members.
• Adhere to Gaming Control Board standards.

• Strong understanding of Casino Technologies
• Strong understanding of ticketing software such as Service Now
• Experience with POS (point of sale) devices
• Familiarity with incident handling techniques and processes
• Must possess excellent verbal and written skills
• Experience with monitoring systems
• CompTIA’s A+, Network or Security (preferred but not required)
• Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
• Ability to lift to 40 pounds
• Ability to walk 3+ miles a day through casino properties

ADDITIONAL REQUIREMENTS

• Must have the ability to obtain and maintain any required Gaming licenses. NV gaming required.
• This is not a remote work position