Lead Software Engineer, Payments Technology

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As a Lead Software Engineer at JPMorganChase within the Corporate & Investment Banking (CIB) Technology on the APAC Payments Production Management team based in Sydney you are an integral part of an agile team that works to enhance, build, delive r and support trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities

• Executes creative software solutions, design and development to assist technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure and high-quality production code, and reviews and debugs code written by others.
• Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Oversee production technology incidents, ensuring prompt engagement, escalation, and clear communication with business, technology and operation partners

Required qualifications, capabilities, and skills

• Bachelor's degree in Computer Science or equivalent
• 5+ years of experience troubleshooting, resolving, and maintaining production or customer facing systems.
• Strong stakeholder management and communication maturity (executive presence), including clear, confident verbal updates and experience partnering with senior stakeholders.
• Establishes best practices for AI usage within the team (prompting standards, review/checking steps, documentation, and knowledge sharing) to improve consistency and quality.
• Capable of driving issue resolution across multiple support teams and stakeholders (Product, Operations, Infrastructure, vendor/third parties where applicable)
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Experience with at least one general-purpose programming language or scripting (e.g., Python, Bash) and automation.
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Excellent analytical and problem-solving abilities in high-pressure, time-sensitive environments
• Practical cloud native experience
  

Preferred qualifications, capabilities, and skills

• Ability to work with limited supervision; strong ownership and autonomy.
• General knowledge of the financial services industry.
• Practical experience related to real-time payments, cross-border, high-value and low-value payment products (domestically within Australia and/or other international markets).
• Exposure to Australia's payments systems (NPP, BECS, RBA RITS RTGS) and similar APAC schemes.
• ISO 20022 familiarity and understanding of scheme SLAs/cutoffs.
• Exposure to 24x7 production environments and the incident management lifecycle is a plus.