SC Cleared Service Designer (GDS, Central Government, UCD)

SC Cleared Service Designer - Central Government

Location: Remote (Candidates must be UK based)

Rate: 569 Per Day (Inside IR35)

Contract Length: 6 Months+

Security Clearance required - Active SC essential

We're supporting a major Central Government organisation undertaking a large-scale digital transformation programme and are looking for an experienced, SC Cleared Service Designer to join a high-performing multidisciplinary team.

This programme is transforming critical public services, offering the opportunity to work on complex, high-impact user journeys at national scale. You'll play a key role in shaping services that directly impact citizens while collaborating with experienced design and delivery professionals across government.

Essential Experience -

• Strong and recent experience delivering GDS-aligned Service Design within UK Government or the wider public sector.
• Proven experience working as a dedicated Service Designer within multidisciplinary teams.
• Experience designing and improving complex end-to-end services.
• Strong understanding of the Government Digital Service (GDS) Service Standard and UCD practices.
• Excellent stakeholder management and facilitation skills.
• Demonstrable experience creating:
• Service Blueprints
• User Journeys
• Service Maps
• End-to-End Service Designs

• Experience working within complex policy-led environments.
• Experience transforming citizen-facing services at scale.
• Strong understanding of accessibility, inclusive design and designing for diverse user needs.
• Experience overcoming organisational, technical or policy challenges to deliver service improvements.

If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. Please note applications must include your current location to be considered.