Field Service Engineer

Reference:KRDG280926

Job Title: Medical Support Technician

Niche:Digital Radiography & X-Ray Equipment

Division: Medical

Sector: Medical and Medical & Scientific

Job Function: Technical

Remote: Y

Products: X ray and Imaging Equipment

Customers: Hospitals & Clinics

Region:South East

Places:Reading/Surrey/Hampshire/Sussex/Kent/London

Post Code:RG1 5AN

Package:£38k-£43k basic salary + 24 days holidays + public holidays, 5% EE & ER pension contributions, 4 x life assurance, Company vehicle (hybrid or electric generally), 15 paid company sick pay per 12 month rolling period, Bonus scheme, Company enhanced maternity pay

The Job

???????The Company:

• Leading medical devices supplier.
• Business is exceeding targets.
• Opportunities for career advancement.
• Supportive culture, a fun place to work.
• Invest in their staff.

The Role of the Field Service Engineer

·Servicing Imaging Equipment in Hospitals.

·Most NHS but also do some work in private hospitals

·Working hours Monday-Friday 8.30am-5pm (40hours per week)

·You will provide field service support for Planned Preventive Maintenance, equipment repairs and unscheduled call outs

• Ensure that equipment downtime is minimal and that your PPM plans are continually monitored and actioned in a safe, timely manner
• Conduct installations, to ensure that any work undertaken complies with the relevant manufacturers' quality procedures
• Assist engineering colleagues as the ‘second person' on installation projects, modality installations, PPM activities and service call-outs
• Provide service reports and all relevant supporting documentation for traceability, further processing, and invoicing
• Access spare part codes and service manuals to ensure product service/repair is in line with Manufacturers' guidelines
• Use Field Mobile App device/laptop to accurately record all work carried out
• Keep accurate account of allocated stock & complete checks as required
• Promote the highest standard of Service to ensure complete customer satisfaction
• Any other activities as determined to meet with the dynamic needs of the business
• Most work will be in and around the Reading/Surrey/Hampshire/Sussex/Kent/London region but there will be times where you will to go out further afield to help with work loads

Benefits of the Medical Support Technician

·£38k-£43k basic salary

·24 days holidays + public holidays

·5% EE & ER pension contributions

·4 x life assurance

·Company vehicle (hybrid or electric generally)

·15 paid company sick pay per 12 month rolling period

·Bonus scheme

·Company enhanced maternity pay

The Ideal Person for the Medical Support Technician

·Have good diagnostic electromechanical fault-finding skills.

·Be customer focused with a courteous and professional manner.

·Have the ability to prioritise your workload, work to deadlines and deal with work pressures.

·Dress job smart and presentable (company branded attire is available).

·Have a full driver's licence.

·Be a conscientious technician – recognising the importance of equipment uptime and making best considered decisions to manage each situation.

·Prepare reports/documentation to a high level (methodical and accurate)

·Be a team player – committed to working in a team environment to deliver excellent service with your colleagues.

If you think the role of Medical Support Technicianis for you, apply now!

Consultant: David Gray

Tel no. 0204 569 1604

About Kore Executive

Kore Executive is a specialist recruitment company focused connecting exceptional people with organisations where they can make a real difference.
We work closely with both clients and candidates, taking the time to understand the people, teams and businesses behind every opportunity. Our approach is professional, personal and straightforward — focused on building long-term relationships rather than simply filling vacancies.
We specialise in Sales, Marketing, Clinical Education and Engineering functions from Graduate to C-Suite appointments