Why This Role Stands Out
This hybrid role at New Era Technology offers a fantastic opportunity to grow your IT support skills, gain exposure to diverse technologies, and contribute to a reputable company's success. You'll thrive here if you're a proactive problem-solver with excellent communication skills, eager to develop your career in a supportive environment. Don't miss out on this chance to advance your expertise and join a dynamic team!
Quick Overview
Job Description
New Era Technology is seeking a Service Desk Engineer to provide first-line technical support, log and triage incidents, and resolve common IT issues for internal and external clients from our Newcastle office. The role emphasizes customer-focused service, clear communication, and timely ticket resolution.
You'll work with Windows/macOS, Office 365 and collaboration tools, perform basic AD/365 admin tasks, and escalate complex problems to senior engineers as needed.
Similar jobs
- VA
Data Scientist, Ai
NewVirgin Australia Airlines
Brisbane, Queensland🇦🇺Hybrid9 hours agoMachine LearningNLPScikit-learn+4Technology - VH
Lead Software Engineer
NewVisa Hunt
Australia🇦🇺Remote9 hours agoTechnology - KL
Salesforce Engineer
NewKing Living
Sydney🇦🇺On-site9 hours agoSOAPGitRESTTechnology - CA
SAP BTP IS Integration Consultant
NewCapgemini
Melbourne, Victoria🇦🇺Hybrid9 hours agoSOAPGroovyHTTP+1Technology - RE
Senior DevOps Engineer
NewReapit
Brisbane, Queensland🇦🇺Hybrid9 hours agoAWSAnsibleCDK+3Technology - DT
Security Engineer - Cloud Security & Incident Response
NewDxc Technology Inc.
Melbourne, Victoria🇦🇺Hybrid9 hours agoAWSAzureTechnology