Workforce Analyst

Liviniti (formerly Southern Scripts) seeks a Workforce Analyst to support its transparent PBM solutions. In this role, you will analyze pharmacy and operational data to optimize staffing, service levels, and RxC/VCP program performance. You'll build reports and dashboards, forecast volumes, and identify trends impacting drug costs and member experience. Partnering closely with clinical, operations, and client teams, you'll translate complex data into actionable insights that improve access, efficiency, and outcomes in a collaborative, mission driven environment focused on lowering prescription costs nationwide.

Responsibilities

• Analyze pharmacy and claims data to identify utilization, cost, and trend drivers across Rx
• C/VCP programs
• Develop reports, dashboards, and KPIs to support internal stakeholders and health plan clients
• Translate complex data into clear insights and recommendations to lower drug spend and improve outcomes
• Support forecasting, performance tracking, and variance analysis for pharmacy benefit programs
• Collaborate with clinical, account management, and operations teams to optimize benefit design and member experience
• Ensure data accuracy, integrity, and compliance with internal standards and healthcare regulations
• Participate in continuous improvement initiatives, recommending process and analytic enhancements
• Present findings to non technical audiences through concise summaries and visualizations

Required Skills

• Workforce management analytics
• Healthcare or PBM data analysis
• Advanced Excel
• SQL or similar query languages
• Business intelligence tools (e.g., Power BI, Tableau, Looker)
• Forecasting and capacity planning
• KPI and dashboard development
• Data validation and quality assurance
• Statistical analysis and reporting
• Presentation and data storytelling