Service Engineer

Service Engineer

South Wales | Permanent | 36 Hours Per Week
Expected Earnings: £43,000 - £50,000+

About the Company

Our client is a well-established engineering and automation business based in South Wales, providing specialist support and technical solutions to a wide range of manufacturing and industrial customers.

Known for investing in their people and maintaining a strong team culture, they offer ongoing training, long-term career development and the opportunity to work alongside experienced engineers within a supportive environment.

The Opportunity

Due to continued growth, an exciting opportunity has arisen for a Service Engineer to join an established and highly respected engineering team.

This role will involve supporting customers with breakdown response, planned maintenance, commissioning activities and technical support across a variety of industrial environments.

The position would suit an engineer from a maintenance, service or automation background who enjoys fault finding, customer interaction and a varied workload.

Working Hours

• 36-hour working week
• Monday to Thursday: 8:30am 4:30pm
• Friday: 8:30am 3:00pm
• Work from home every Friday
• Flexible and supportive working environment

Salary & Package

• Typical annual earnings: £43,000 - £50,000+
• Weekly on-call allowance: £250
• Average annual on-call earnings of approximately £3,800
• Overtime paid at:
  • Time and a half outside normal hours
  • Double time on Sundays

On-Call Structure

• One full week on call every six weeks
• One weekend in six as secondary support
• Daytime calls are managed by the office support team
• Most call-outs are completed within a few hours
• Overnight stays are extremely rare
• Majority of customer sites are within one to two hours of South Wales

Key Responsibilities

• Responding to breakdown and service calls
• Carrying out planned maintenance activities
• Supporting existing customer accounts
• Undertaking field service work across customer sites
• Assisting with commissioning and improvement projects
• Producing service reports and documentation
• Sharing technical knowledge with colleagues
• Supporting the continued growth of the service department

Candidate Requirements

Applicants should ideally possess:

• HNC/HND qualification in Electrical, Electronic or related Engineering discipline
• Previous experience within maintenance, service or automation environments
• PLC programming and fault-finding experience
• Knowledge of drives and industrial control systems
• Strong problem-solving abilities
• Excellent communication and teamworking skills

Why Join This Opportunity?

? 36-hour working week
? Home working every Friday
? Excellent training and development opportunities
? Strong and supportive team culture
? Varied and interesting work across multiple industries
? Genuine long-term career progression
? Competitive salary and overtime package