Why This Role Stands Out
This hybrid role offers a unique opportunity to drive a crucial Customer 360 initiative, leveraging your expertise in data product management and householding to shape a unified customer view within a reputable financial services organization. If you excel at translating complex business needs into technical solutions and possess experience with Databricks and Reltio, you'll thrive in this position. Don't miss this chance to make a significant impact and advance your career – apply today!
Quick Overview
Job Description
Job Description
Our client is seeking an experienced Data Product Manager to support a strategic Customer 360 initiative within a large insurance and financial services organization, Guardian Life. This role will help bridge the gap between the business definition of the customer and the technical implementation of a Customer360 data product
Requirements
- Must understand ‘householding’ of customer profiles – bringing individuals into a household view; a centralized ‘brain’. (See Avantos.ai below)
- Databricks and Reltio experience are a must-have
- Avantos.ai experience is a nice to have
- Experience with life insurance products
- Experience with “lumping data together” for this sort of project
- Candidates from Financial Services or Banking may be a good fit
- Strong communication skills are critical
Key Responsibilities
- Lead requirements gathering and definition for the Customer360 data product.
- Translate business concepts, data relationships, and customer definitions into clear technical requirements.
- Partner with business and technology stakeholders to establish a consistent customer model across multiple business units and systems.
- Help define complex concepts such as customer householding and customer relationships.
- Support the mapping and integration of customer data across disparate source systems.
- Work with technical teams developing data feeds, APIs, event-based integrations, and the underlying analytics/data platform.
- Connect conceptual data models and business requirements with the overall technology implementation.
Desired Experience
- Strong experience as a Data Product Manager, Data Product Owner, or similar data-focused consulting leader.
- Experience with Customer 360, Master Data Management (MDM), or complex customer data initiatives.
- Strong ability to translate business requirements into technical/data requirements.
- Experience working across multiple enterprise data sources and customer systems.
- Familiarity with Reltio, Databricks, APIs, data feeds, or event-driven architectures.
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