RemoteFull timeCustomer Service

Customer Service Agent

Datamark, Inc.Mumbai, Maharashtra🇮🇳India

Why this role stands out

Advance your career in a remote Customer Service Agent role at Datamark, Inc., a reputable leader in business process outsourcing, where you'll hone your communication and problem-solving skills while supporting critical operations. This position offers excellent benefits, including health insurance and paid time off, making it an ideal opportunity for detail-oriented individuals who thrive in dynamic environments. Embrace this chance to grow professionally and make a real impact from the comfort of your home.

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeRemote

LocationMumbai, Maharashtra, India

Job description

DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.

Determining the language needs of the caller
Entering appropriate customer information as needed
Accessing appropriate databases
Quickly transferring calls to the appropriate staff member
Providing additional assistance when needed

Excellent customer service, communication and interpersonal skills
Ability to enter and access information using a computer terminal while responding to customer needs
Excellent keyboarding skills
Professionalism, accuracy and speed are essential
Excellent command of the English Language – no other language skills are require

Location: Thane West

Job Type: Work from Home (Only candidates residing in Mumbai will be considered.)