Why This Role Stands Out
This role offers excellent opportunities to develop your skills within the prestigious Relais & Châteaux brand, known for its exceptional hospitality. You'll thrive here if you have a genuine passion for service, a polished demeanor, and enjoy creating memorable guest experiences in a supportive team environment. Apply now to join a team dedicated to refined, personalized service and professional growth.
Quick Overview
Job Description
The Ivy Hotel is Baltimore’s premier luxury boutique hotel and a proud member of Relais & Châteaux, offering 17 guest rooms and suites, a luxury spa, and Restaurant Magdalena in the heart of historic Mount Vernon.
We are seeking an polished, and service-minded AM Food & Beverage Server to execute morning food & beverage service across breakfast, in-room dining, guest common areas, meetings and events, and afternoon tea . This role is highly guest-facing and ideal for someone who enjoys hospitality at a personal level, thrives in a refined but hands-on environment, and takes pride in creating thoughtful, seamless experiences.
At The Ivy, service is warm, intuitive, and highly personalized. The right candidate will lead by example, support the team, maintain high standards, and ensure mornings run smoothly and graciously for both hotel guests and restaurant patrons.
The role requires:
Strong service instincts and a genuine passion for hospitality.
Experience with or the ability to learn coffee and tea products and services.
Calm, organized, and solutions-oriented under pressure.
Professional appearance and polished communication skills.
Comfortable working in a highly personalized, guest-focused setting where flexibility and teamwork are essential.
Ability to multitask and maintain a positive, steady presence during busy service periods.
Early morning, weekend, and holiday availability required.
We Offer:
Support for ongoing learning and development
Comprehensive health and dental coverage
Disability and life insurance options
Retail and hospitality perks
A high-quality daily staff meal
Paid vacation and holidays
Retirement savings plan
A collaborative, supportive team environment
At The Ivy, we believe exceptional hospitality is built through care, attention, and teamwork. We are looking for someone who takes pride in creating memorable experiences and enjoys being part of a close-knit team committed to excellence.