Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia
CRMGenesys
Job Description
Probe CX is seeking a Digital Experience Architect to join our onshore Australian team from Melbourne, Sydney, or Gold Coast. You will bridge complex CCaaS and CRM architectures with measurable business outcomes, leveraging Genesys Cloud, Amazon Connect, and our Convai Oration AI to transform client journeys.
In this role you will own presales discovery, architectural governance, and ongoing optimization for enterprise and government accounts, collaborating with delivery teams and stakeholders
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