Billing Specialist

Immediate need for a talented Billing Specialist. This is a 06+months contract opportunity with long-term potential and is located in Tucson, AZ(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-31243

Pay Range: $15/hr - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Review and process a high volume of customer-requested refunds, ensuring data validity and compliance.
• Manage incidents and discern when to escalate customer issues to management or specialized teams.
• Support other critical business operations, including responding to customer inquiries and validating Sales Tax Exemption Certificates.
• Perform light research on customer accounts to ensure accurate billing and respond to related inquiries.

Key Requirements and Technology Experience:

• 2+ years of prior billing and/or operations experience (medical billing experience not relatable for this role).
• Exceptional attention to detail with a proven ability to review documents and data accurately.
• Strong analytical and discretionary skills for assessing refund eligibility and escalation needs.
• Excellent communication skills for clear and professional interactions with customers and internal teams.
• Adaptability to pivot quickly between different tasks based on immediate business needs.
• Familiarity with CRM and ERP systems, particularly Salesforce and Oracle, is highly beneficial.
• Proficiency in Client Suite applications (Docs, Sheets, Gmail, etc.) for communication and documentation.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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