Why This Role Stands Out
This Lead Infrastructure Engineer role at Pacific Consultancy Services offers a fantastic opportunity to drive significant improvements in strategic technology planning, leveraging powerful enterprise tools to automate processes and enhance efficiency. You'll thrive here if you're a proactive problem-solver with a strong drive for continuous improvement and a collaborative spirit, eager to make a tangible impact on high-level technology initiatives. Join a reputable company where your contributions to efficiency and automation will be highly valued.
Quick Overview
Job Description
In this role, you will:
- Assess current processes and tooling within the Strategic Technology Planning (STP) organization, with emphasis on risk and compliance workflows, control automation, and priority problem solving for CIS leadership.
- Identify inefficiencies, manual effort, and wasted work across STP processes and translate findings into actionable improvement opportunities.
- Build and maintain a strategic execution roadmap focused on automating processes and eliminating non value added work.
- Leverage enterprise tools such as Power BI, Tableau, Confluence, and Jira to design more efficient, transparent, and scalable ways of executing work within the STP organization.
- Partner closely with other CIS staff to ensure execution roadmaps align with overall CIS technical strategy and priorities.
- Provide operational and analytical support for both ongoing initiatives and ad hoc requests in support of the STP executive leader and their directs.
- Contribute to executive ready insights, dashboards, and presentations that clearly communicate progress, risks, and opportunities.
- Demonstrate consistent delivery excellence, including the ability to meet short turnaround timelines.
- Operate effectively in a collaborative model alongside senior technical and strategy leaders.
- Show strong organizational skills, attention to detail, and ownership mindset.
- Approach challenges with continuous improvement and problem solving orientation.
- In office collaboration with Core Infrastructure Services (CIS) directors and executive leadership.
- Virtual presentations and consultative engagement as requested by the STP executive leader or their directs.
- Regular interaction with senior stakeholders to provide visibility into execution progress, risks, and value realization.
- Take full accountability own the outcome, not just the task. Take the extra step to identify obstacles, manage risks, escalate issues, make connections, and bridge gaps.
Required Qualifications:
- 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years technical acumen in enterprise infrastructure functionality, tools, and operational processes within a financial services environment.
- 3+ years experience using enterprise execution and collaboration platforms (e.g., Jira, Confluence, Power BI, Tableau).
- 3+ years experience using Tableau, including self managed extract, transform, and load (ETL) processes and data modeling.
- 5+ years experience translating data into actionable insights and solution oriented recommendations.
Desired Qualifications:
- Experience working in a Strategic Technology Planning, PMO, or operational excellence function.
- Background in automation, workflow optimization, or control/process modernization initiatives.
- Familiarity with risk, compliance, and governance processes in large enterprise environments.
- Experience supporting executive level decision making through data visualization and structured analysis.
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