Start searching
Back to Jobs
Recently postedTechnology

Sr RPA BluePrism Support Engineer

iTech US, Inc.Jersey City, NJ🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationJersey City, NJ, United States
Stakeholder ManagementSQLSQL ServerJiraWindows ServerITIL

Job description

Company: iTech US, Inc.

Job Title: Sr RPA BluePrism Support Engineer

Location: NJ (Onsite)

Job Responsibilities:

  • Provide L2/L3 production support for Blue Prism bots, processes, objects, queues, schedules, and runtime resources.
  • Monitor Control Room and troubleshoot bot failures, exceptions, and performance issues.
  • Perform Root Cause Analysis (RCA) and implement permanent fixes for recurring incidents.
  • Manage incidents, problems, changes, releases, and deployments across Dev/UAT/Prod environments.
  • Work with ServiceNow/Jira, ITIL processes, and SLA management.
  • Lead client statservice reviews and communicate incidents, improvements, risks, and automation roadmaps.
  • Mentor junior team members and coordinate work across onshore/offshore teams.
  • Identify new RPA/automation opportunities and support solutioning or pre-sales discussions.

Required Skills:

  • Strong hands-on experience with Blue Prism v6.x/v7.x.
  • Strong knowledge of Process Studio, Object Studio, Control Room, Work Queues, Credential Manager, Session Management, and Exception Handling.
  • Solid RPA production/application support and troubleshooting experience.
  • Knowledge of SQL Server, Windows Server, scripting, ITIL, and ServiceNow/Jira.
  • Strong client-facing communication and stakeholder management skills.

Required Education: At least a Bachelor’s Degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems or closely related field is required.

Necessary Skills: RPA, Blue Prism, SQL, Root Cause Analysis (RCA).

To Apply:

VamshiKrishna. K

iTech US, Inc.

Similar jobs

Apply