Why this role stands out
This role offers significant growth potential by empowering you to build and nurture customer relationships, fostering a deep understanding of the market and products. You'll thrive here if you possess a founder's spirit, high ownership, and a genuine passion for driving customer success within a mission-driven team focused on the energy transition. Apply today to contribute to Furo's impactful work!
Quick overview
Job description
In this role you'll help in growing and supporting our customer base:
Build and manage relationships with (new) customers
Develop deep product, market and customer understanding
Optimize and own the customer lifecycle, from onboarding to ensuring maximum satisfaction
You Will Have Fun If You Are
Founder at heart
High ownership: You take full responsibility for your projects
You have strong customer empathy and an outgoing personality
You’re energetic and caring, enjoy working with people, and find purpose in supporting others
Hands-on operator
You love making things work from talking to customers to fixing a process
You thrive on learning fast and improving daily
You enjoy traveling to customer sites and trade fairs
Mission-driven
Passionate about energy transition and climate impact
Thrive in early-stage chaos and ambiguity (e.g. "What about a release today?")
Ready to go all in and take real ownership
You Won't Have Fun If You
Like to follow processes — we don't have any
Want a typical 9-5
Are not passionate about energy markets, new regulatory developments and their complexities
Qualifications
Experience in executing, building and improving processes and projects in fast-paced environments
Ability to translate customer needs into technical requirements
Ideally you have a basic understanding of software engineering best practices
First experience or interest in energy markets
Excellent communication skills, with a track record of influencing stakeholders with various backgrounds
You are native in German and fluent in English
Don't worry if you don't have all of the above. We believe much more in the right mindset than the right experience. We happily teach you a lot and thus prefer fast-learners over high experience.
Perks
Super small team, super early → you're not only part of our culture, you will shape it
Responsibility from day one → the best idea wins, regardless of who it comes from
All the tools you need → Cursor, AI subscriptions, whatever helps you to be faster
Direct customer access → build what matters, see impact immediately
Munich-based → work alongside founders solving hard problems together
€70-100K salary + equity as Full Time
€20/h as working student
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