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IT Service Desk Top @ Locals to NC

Alrek Business Solutions, IncCharlotte, NC🇺🇸United StatesPosted 6 Jul 2026

Why This Role Stands Out

This hybrid IT Service Desk role offers a fantastic opportunity to gain specialized experience managing critical user accounts and data within a reputable organization. If you have a keen eye for detail and enjoy independent work with a focus on accuracy, you'll thrive in this position to contribute to essential operational efficiency.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description


Position Summary

The County Administrator role is a 6-month contract position within the IT Service Desk. The individual in this role will be solely responsible for managing PATH NC county user accounts and maintaining associated data as outlined in the PATH NC Security Roles and Work Queues and PATH NC County Administrator User Account Management quick reference guides (QRGs).

Key Responsibilities

  • Adding and updating PATH NC security roles
  • Setting up and maintaining Power BI roles
  • Update and maintain addresses and telephone numbers for District Attorney offices.
  • Serve as the primary point of contact for county leadership regarding the County Administrator security role.
  • Provide feedback to the Training Team on reference materials and participate in demonstrations as needed.

Qualifications

  • High attention to detail and accuracy in data entry.
  • Strong communication and organizational skills.
  • Initial training will be provided through the existing QRGs.

Skills

Account Management
Compliance
Data Entry
Power BI

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